Customer Success Team Member
Suncoast Gymnastics Academy Suncoast Gymnastics Academy Odessa, FL Odessa, FL Part-time Part-time $13 - $15 an hour $13 - $15 an hour 1 day ago 1 day ago 1 day ago As a Customer Success Team Member (Receptionist) at Suncoast Gymnastics Wesley Chapel, you will play a crucial role in creating a positive first impression for our athletes, families, and visitors.
You will be the friendly face at the front desk, ensuring a seamless and delightful experience for everyone who walks through our doors.
Responsibilities:
Front Desk Operations:
Greet and assist visitors, athletes, and parents with a warm and friendly demeanor.
Manage phone calls, inquiries, and provide accurate information about our programs and services.
Maintain a tidy and organized front desk area.
Customer Support:
Assist with customer inquiries, resolving issues, and providing information about classes, schedules, and special events.
Ensure a positive customer experience by addressing concerns promptly and professionally.
Registration and Check-In:
Facilitate the registration process for new and existing athletes.
Manage check-ins for classes, events, and other activities.
Communication:
Keep families informed about upcoming events, schedule changes, and any relevant updates.
Communicate effectively with coaches, directors, and other team members to ensure smooth operations.
Administrative Support:
Assist with basic administrative tasks, including data entry, filing, and maintaining records.
Support the coordination of special events and activities.
Job Type:
Part-time Pay:
$13.
00 - $15.
00 per hour Expected hours:
15 - 30 per week Experience level:
1 year Shift:
Day shift Evening shift Weekly day range:
Every weekend Monday to Friday Work setting:
In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
You will be the friendly face at the front desk, ensuring a seamless and delightful experience for everyone who walks through our doors.
Responsibilities:
Front Desk Operations:
Greet and assist visitors, athletes, and parents with a warm and friendly demeanor.
Manage phone calls, inquiries, and provide accurate information about our programs and services.
Maintain a tidy and organized front desk area.
Customer Support:
Assist with customer inquiries, resolving issues, and providing information about classes, schedules, and special events.
Ensure a positive customer experience by addressing concerns promptly and professionally.
Registration and Check-In:
Facilitate the registration process for new and existing athletes.
Manage check-ins for classes, events, and other activities.
Communication:
Keep families informed about upcoming events, schedule changes, and any relevant updates.
Communicate effectively with coaches, directors, and other team members to ensure smooth operations.
Administrative Support:
Assist with basic administrative tasks, including data entry, filing, and maintaining records.
Support the coordination of special events and activities.
Job Type:
Part-time Pay:
$13.
00 - $15.
00 per hour Expected hours:
15 - 30 per week Experience level:
1 year Shift:
Day shift Evening shift Weekly day range:
Every weekend Monday to Friday Work setting:
In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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